Mobile Bug

Sunny

My menu button no longer works on my phone; the problem is manifesting only on this site. I've tried using the checkbox to switch sides (it does nothing), I've tried switching skins. No success.

Kay

I too am having this bug. The site works just fine on my computer, it's only when I try to access it on my phone that this happens. I'm using Android.

Sunny

Yes! Also using android.

Layla

Same. Just chiming in with the same issue.

Nemesis

Probably be more helpful if you folks specified what browser you're using and/or what version of Android (which you can probably find by Settings->About Phone->Software Info).

I'm using the default app called "Browser" on Android 5.1.1 and (unless I'm misunderstanding what you mean by "Menu Button" - I'm clicking on the 3 horizontal bars in the upper left, just aside of the MU Soapbox text in the blue top-banner, which brings up the Categories/Recent/Tags menu for the website) it's working fine.

Derp

Same. Galaxy s6, chrome browser and default both.

Auspice

What skin is everyone using?
What version of Android?
Try scrolling down a bit on the page when it disappears. I notice it does this sometimes on Chrome on iOS for me. It just won't show if I'm at the top of the page, but once I start scrolling down, it'll show back up, which might just be a stupid nodebb quirk.

(Unfortunately, this may fall in the category of things we here can't fix because it's a nodebb thing. We don't make the stuff and there's only so far that Ark or I could go in digging around in it.)

Kay

@auspice To clarify, the menu button is there, but clicking it does nothing. I tried scrolling down as you suggested, unfortunately the problem remains. To the best of my knowledge I am using the default skin. Android 7.0.

Arkandel

Did you guys try different skins or themes? Does the problem persist?

Edit: I just saw Sunny did. Hrm.

3543thrh67

It doesn't work for me either.

Lotherio

This just happened to me, it appears to be something involved with Chrome. I just updated to version 65.0.3325.109 and it stopped working after that update. Chrome came with the Android. I just downloaded the latest version of Firefox (version 58.0.2) and the menus work fine in this browser.

Nemesis

There are dozens of such issues known with Chrome (not just on your phone, but on any platform Chrome runs on). It's a browser whose functionality reflects the mentality of the company that provides it.

You can try clearing Chrome's cache data https://productforums.google.com/forum/#!topic/chrome/twVSkMVdwSM

You can double-check your Chrome javascript settings and make sure javascript is enabled. https://productforums.google.com/forum/#!topic/chrome/OGS9kiVKiSE

That last page also recommends disabling Browser Extensions and links to instructions for clearing the cache, so probably try clearing the cache first. This might/probably will erase any stored credentials for websites, any saved session cookies, etc.

Aria

I did both of these and it's still not working. Any ideas?

Sunny

I just switched browsers for now. This site isn't the only one having issues with the new Chrome build. I presume that they'll be fixing it down the line. I hope.

Rucket

I ran into this issue on my Galaxy S8 as well.

@auspice said in Mobile Bug:

What skin is everyone using?

What version of Android?

Normal skin.

Android 7.0 / Samsung Experience 8.1

Roz

For people trying to select the option to swap which side the menu appears on on mobile -- I think it might take a few refreshes or a cleared cache on your mobile browser before it actually sticks. (I did get mine to stick eventually because man do I use the menu a lot and want it on the right side and I use chat a lot less.)

Auspice

@rucket said in Mobile Bug:

I ran into this issue on my Galaxy S8 as well.

@auspice said in Mobile Bug:

What skin is everyone using?

What version of Android?

Normal skin.

Android 7.0 / Samsung Experience 8.1

Chrome or other browser?
If Chrome, latest version?it seems Chrome broked things.

Rucket

@auspice Chrome. I guess I can try the default Samsung browser. Doesn't shock me that Chrome broke stuff. Chrome's been going downhill for a while it seems.