So I had a thought on the original post (which I am posting without reading the entire 12 pages of this thread) and it goes something like:
I've seen many many cases in my many many years of RPing online (both in MUs and bboards and stuff), that there are always players who ignore all or most of the OOC information on the game and its related sites (beyond can I play character X type information), and that often includes details on how Staff approaches the game (availability, GMing style, preferred plot types, and so on), and then these players who ignore the available information will get upset when the game does not work the way they think it should, and throw fits, run PRPs specifically for the purposes of detracting from others play, and all manner of other bad behavior, all because they didn't bother to read the readily available OOC information on the game (again, beyond what they needed to read to make sure they could get their character approved).
And yes, there are definitely people who have staffed places who completely ignored everything their players told them OOCly in an effort to connect and tell a story everybody was invested in, so it's a two way street.
I'm not sure how to actually combat this phenomenon because it's specifically related to people just not going the extra mile to see how things fit together on a specific game. Maybe work on slapping that info on the front page of the game's website somewhere, or a big link to it. I dunno.
Can anyone think of a game that had or has a really good way of making sure players see that type of information fairly quickly (and even fairly often)?
Sorry if this is a rehash of previous stuff.