@surreality I think there's a lot of malice that gets attributed to simply saying "I don't like your character idea" to people. I don't blame you for not wanting to do the customer service rep thing on your games, though. It's a game. You're staffing on this shit because it's something you do for fun. These things almost never generate revenue and real profits, so I don't think there's any expectation of impartiality.
That said. I read your links and the only thing I disagree with is the guy with the Nazi hat. I don't think it's really the job of airlines to regulate the content of people's hats or whatever. I'd have a really hard time believing that the FAA is obligated to make sure passengers go unoffended on flights. The guy with the hat could have played the First Amendment card so hard in that context, and been right: "Well, the First Amendment is Constitutional, whereas your FAA regulations are merely statutory." Someone getting butthurt about this guy's stupid hat is not him interfering with the duties of the crew member. In fact, the person bitching about said hat is the one doing the interfering if anybody is, since you don't have a right to not be offended. For example, if I were on that flight and I were to complain about someone's Naruto shirt because I find weeaboo shit offensive, I'd rightly be told to just deal with it. This is actually a perfect example of a reason given that just doesn't... follow. The real reason for that decision to bring the hammer on the Nazi hat guy is that Nazi opinions are unpopular and, as a private entity (even though it's a heavily regulated one), they have social and legal license to give him shit for expressing those views. It had nothing to do with FAA regulations and everything to do wanting to fuck with Neo-Nazis.
Do I have an inherent objection to Nazi shit being socially unacceptable and people getting in trouble for going around in public with clothes that read "1488 GAS THE KIKES RACE WAR NOW"? Not really, but please don't shit me about why you're doing it when you do. Spare me the mental gymnastics.
In conclusion, just tell me you think my character idea is shit instead of trying to water it down with arbitrary stat restrictions and bureaucracy until I want to quit, and just admit that you want to suppress certain political views when you demand people remove their hats by pain of removing them from an airplane.