Jul 9, 2021, 5:00 AM

My solution to people who absolutely refuse to email me their questions or arguments is to take the call and to respond to almost every thing they bring up with "I'll check into that and get back to you." Once I've crushed their spirit by wasting their time, I round out the call with, "To make sure that I don't forget this conversation or miss one of the things you asked, could you send me an email with everything you brought up?"

It tends to do an effective job of driving the damned point home.