@Caryatid said in Difference between an NPC and a Staff PC?:
The shape of the interaction with the NPCs doesn't matter to me. What matters is the atmosphere created by those interactions, if it feels like a level playing ground. When it doesn't (and I acknowledge there will be times it doesn't feel level without there being actual staff misconduct), no amount of railing by the players is going to change staff's approach to it (because people on any side of an argument will find justifications to shore up their side of things). Your option then is to vote with your feet.
It isn't a matter of knowing it when I see it. For me, I know it when I feel it, and when I do feel it I'm generally not long for that game.
I think there's a lot of poignant stuff in your post. I'm a huge fan of "voting with your feet" because nothing is worse than fighting a losing battle and night after night logging into some place that "drives you fucking crazy, but you've put so much work into". I wouldn't wish that unconfortable feeling (of putting effort into something you know isn't going yo reward you, but you feel required to) on anyone. That's just...depressing.
I think that when it comes to the concept of "Staff NPCs" and the potential risks for corruption, conflict of interest, and favoritism, it's important to note that many people reaping those benefits are usually in one of three mindsets.
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"I get these benefits because I don't suck, and if you want these benefits, just get on board with staff and ride the USS FRIEND NETWORK." (We know it's corrupt. We are on the winning team).
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"Isn't this just how things work? I have a good working relationship with staff, submit jobs, and do RP that gets rewards. I dont know why you aren't getting your bennies." (I may or may not know I'm on staff's good side, but am receiving benefits for it and am not aware of any corruption. Staff just seems to like playing with me! BUT STAFF IS TOTALLY REWARDING THEM FOR BEING A VIP OR THEY'RE SAYING THIS BECAUSE THEY DON'T WANT TO PUT THEIR CHEATING ON THE RADAR AS ACTUAL CHEATING.)
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Same as #2, but the player is simply unaware that anything corrupt is going on at all, because staff has never imparted any suggestion that their rewards are corrupt. They may not even be corrupt. They could be 100% legitimate. Since they are not you, they can't tell why you may not be getting similar results.
My point: You can't always assume WHY someone is getting rewards without more proof/information. The risk of misfire and accusing (or mistreating) a player who has no idea whatsoever if they're getting special bennies is very high. Don't be a dick. Be mindful of this.
I've learned that the best approach is to admit that everyone has bias. Everyone likes playing with people who are fun to write with or have low drama. It's how they handle thesr biases that explain whether or not the behavior is corrupt. It's hard to diagnose, and even harder to prove.
...which is why I'm going to reiterate that I think the best option is that when a staffer plays, they *shouldn't be allowed to provide rewards to themselves or others. When a GM plays, that GM hat gets hung up.
Quick shout out. @Wretched is good about this. I appreciated his desire to separate himself between PLAYER and STAFFER. 10/10. Would ride again.