@Derp said in Difference between an NPC and a Staff PC?:
@Tinuviel said in Difference between an NPC and a Staff PC?:
@Derp said in Difference between an NPC and a Staff PC?:
We expect you to behave like an reasonable adult would in any other position of responsibility, and if you can't do that, then you don't belong there.
And what a reasonable adult would do is find someone else to do it for them, so that it still gets done. That's what a team is for.
In what universe do you get to pawn your work off on someone else because you've got personal beef with that bitch Brenda in accounting?
You leave your personal bullshit at the door, and focus on the work that needs done. That is what reasonable adults do all the time.
Except staffing isn't office work, it's customer service at a call centre. So you're not dealing with a colleague, you're dealing with an annoying customer. It's not for a short period of time it's repeatedly, and often for hours at a time.
It's not pawning off work, it's asking for help. And a reasonable supervisor would see the issue, and ensure that customer doesn't get on your headset again if at all possible.
It's not a big ask. If there's a team of staffers, then there are other people that can do the roleplay just as well as I can. And I, as a player, would much rather have someone else roleplay that NPC and enjoy it rather than put up with someone that is there because they're contractually obligated.
Frankly, given how quickly staff burn out these days, I would much rather someone have the support to say "I do not want to deal with this person" and still get that player the scene they want from someone else. Staff are not your employees from whom you can demand anything, staff are people helping you. Staff aren't your subordinates, they're your team. Work as a team, not a dictator passing down edicts.