Feb 15, 2018, 11:20 PM

So, I'm trying to make an account on a share-holding company so that I can get my shareholder information so I can do my taxes, but it won't send me a verification email, so I'm trying to contact the holding company.

They have no publicly listed contact number, their help bot talks about Live Chat which does not work.

I eventually found their contact number under a '<company name> demo shareholder company'.

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People all the time ask me, "This company works with computers all day, how can you not be perfect with computers?"

And the answer to this is: We do the thing we're experts in, and we're not experts in everything surrounding that, even though we (in general) feel that we need to make these services available.

We're just not very good at them.

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I'm currently on my third internal transfer, and I know this transfer will not be able to help, because it's a website issue, not an account issue.

Grr.

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Epilogue: The account verification emails came in just as I was talking to someone, who had the worn-down tones of someone who found helping idiots out very draining, and was upset when I said I couldn't hear her.