@Sunny It's not that they don't matter, it's that they don't matter more than an OC. We all do this to write characters we enjoy. Someone may really enjoy writing Isabela and there's no reason for me to say they can't. The entire plot isn't going to revolve around Isabela, but the entire plot isn't going to revolve around one single OC either, so what harm is there in giving people the choice in who they want to play?
@Kanye-Qwest That's a very fair question. At first we did look into an Inquisition-era setup (there's even a very lovely Haven built in a hidden niche on the grid) but when it came down to game mechanics, what worried me most was the scope of Inquisition. It's huge. It spans like five countries.
Now, a long time ago (in a galaxy far, far away) I started M*ing on games that took place in Anne McCaffrey's Pern world. And when I first started there were enough players that the game(s) could sustain different 'areas' and spread out across a vast world while still giving everyone ample opportunities for RP. But as the years went on and playerbases dwindled, that spread-out nature is part of what contributed to the death of those games. I worried that Inquisition would be biting off more than a brand new game (with an uncertain level of interest) could chew.
Kirkwall was chosen because it's a single city that has enough going on in canon to support gameplay and still small enough that it can concentrate players in one place so that RP is never hard to find. This time-period was chosen because it's a good 'lynch-pin moment' in time - the Fifth Blight is over, the Mage-Templar war is a few years away, yet, nothing world-altering is happening in the early years of Kirkwall. DA2 may have been Hawke's story (which could vary wildly based on who each individual Hawke is and what he/she does so even that is a bit murky) but the Hawke in chargen hasn't been declared the Champion of Kirkwall, he hasn't gone to the Deep Roads, he's just a guy living in a shack with his family trying to get by - and the player knows and is fine with that. It's more fun to share the 'heroing' stuff around and they just really like writing their Hawke doing even everyday stuff. If there ever comes a day when we have the playerbase to move forward into an Inquisition-esque setting, where we can open up more areas to play, we would absolutely love to look into that.
But for now we are little and still getting our legs under us. From a game mechanics perspective, Kirkwall made the most sense. 