Real World Peeves, Disgruntlement, and Irks.

[Auspice]

@tek said in Real World Peeves, Disgruntlement, and Irks.:

I've been in the dmv for four hours. I forget what the outside world is like.

Man I feel you so hard. I had to do that a few months ago.

[Aria]

I think I may have just gotten a FedEx driver in really deep shit and while I always feel bad about putting someone's job at risk, this time I'm kind of fine with that.

My new laptop was scheduled to arrive today. Since FedEx tends to hit my neighborhood way earlier than UPS or the postal service, I was worried I wouldn't be home in time to sign for it, so I shelled out an extra $6 to pick a three hour delivery window between 5PM and 8PM and was going to leave work early.

.....the driver showed up at 12:39PM when my husband was still home, didn't knock on my door or our neighbors (it was indirect signature required), forged my signature, and left a $900 computer sitting on our porch in a box clearly marked as containing a computer, in an urban neighborhood on a day it's supposed to rain.

Fuck that guy.

[Ghost]

@Aria said in Real World Peeves, Disgruntlement, and Irks.:

Fuck that guy

Exactly. Fuck that guy.

He had one job and didn't do it.

[Groth]

@Aria said in Real World Peeves, Disgruntlement, and Irks.:

forged my signature,

Isn't that part a major spend actual time in prison level crime? Fuck him

[Aria]

@Groth said in Real World Peeves, Disgruntlement, and Irks.:

@Aria said in Real World Peeves, Disgruntlement, and Irks.:

forged my signature,

Isn't that part a major spend actual time in prison level crime? Fuck him

I don't know, but honestly? That was the worst part. If he had shown up outside the delivery window and left it with my husband or with my neighbor? Whatever, dude. I paid extra for specifically-not-that, but at least it would've been secure and traceable. If he had shown up during the delivery window and not knocked? I would've gotten the delivery alert on my phone and popped outside to go get it. Those things would've been annoying, but I could live with it.

Instead, it seems like he was pretty much being as absolutely lazy as possible while also doing everything he could to ensure that I'd have little recourse -- or at least a really difficult time -- getting a replacement from Dell if it was stolen or trashed in a downpour. Because "I" signed for it (while also somehow misspelling my entire last name).

That was what really drove me to call FedEx and be like, "Sooooooo, I'd like my $6 back and also your driver violated every single delivery instruction which he was provided by me and by the shipper and that could've left me, you, or Dell on the hook for a whole lotta money. This is me making extra frowny-face that I would like conveyed to that guy's boss."

Ron Swanson also has opinions on the subject.

[Ghost]

@Aria Right, if someone would have stolen the laptop you would have few avenues for recourse because you allegedly signed for it. I imagine faking signatures on mail is illegal, even at the FedEx level, otherwise legal documents could be forged on handoff.

I started having my packages delivered to pickup locations a while back because I got sick of getting texts saying "Your fucking important package was handed off to a resident" while I was at home to receive it, only to find out the driver didn't knock; they just left it on my doorstep. Good? It wasn't handed off to a neighbor. Bad? It's horseshit.

But FedEx drivers should be way more reliable than Amazon drivers, who are basically no different than door dash drivers.

[Jeshin]

I'm in shipping!

1. The FedEx driver had to enter a signature and a name into his handheld device in order to release the package and count it as delivered. Otherwise it would have been kicked back as a delivery exception and attempted the next business day.

2. It is not illegal but it is against FedEx policy to forge signatures because FedEx mail is not federal mail it is private express mail (yes even the ground mail).

3. In defense of the drivers many of them are over worked on routes and have incredibly strict time windows in which to do pickups which normally occur 2pm or later. Once the pickups start no one wants to be doing deliveries so they will 100% try and force an early delivery. This is an issue with understaffing, not enough trucks, trying to optimize profitability. So don't forgive him, just know he probably justified it to himself by being overworked.

4. He definitely won't be fired, they do this shit all the time.

5. If you ever have an issue with a fake signature or a fake delivery code remember that the onus is on FedEx to prove their case not you prove yours. It is 100% viable for you to turn to the supplier and be like your shipper fucked up. Sort it out with them, give me my replacement/refund/whatever. The suppliers have relationships with these shippers and one call to a rep can very quickly cut through the bullshit as the rep jumps to keep an account happy and doesn't care about 900 dollar single package willing to make the problem go away to keep a quarter million dollar account in their territory.

5b. TLDR - Play the supplier against the shipper if you ever have false shipper claims.

EDIT - Customer service often can do absolutely nothing they are data entry. Even when they say I will have a package held for you that is just them applying a note to a package so when it's scanned HOPEFULLY another human being will follow the instructions. They're normally doing their best and can't even issue refunds but can put the claim in for you... which will be promptly denied 99% of the time.

[insomniac7809]

Having the new CEOs address their memo to "the <company> family when the subject of the memo involves a round of layoffs in the corporate structure--many of them 5-15 year employees who've uprooted and moved states for their positions--is tone-deaf and dumb as fuck.

[Tinuviel]

@Jeshin said in Real World Peeves, Disgruntlement, and Irks.:

It is not illegal but it is against FedEx policy to forge signatures

It damned well should be fucking illegal.

[Derp]

@Thenomain said in Real World Peeves, Disgruntlement, and Irks.:

Code Monkey not say it out loud.
Code Monkey not crazy, just proud.

Code monkey think maybe managers wanna solve goddamn tickets by themselves.

[Derp]

Get to work today, at the government capitol building, and the first thing I saw was an e-mail informing us that the HVAC system would be running in emergency mode.

Emergency mode? The fuck does that even mean? And why would you put anything related to 'emergency mode' in an all staff email at the state house? You couldn't have chosen a different phrase?

Edit because apparently my phone does not know capitol, only capital and Capitol. Weird.

[JinShei]

@Aria I'm in a war with my DPS delivery man. He leaves packages out in the rain, in view of the main street, where they get stolen and when I complained he left our gate open (marked dogs running free). Twice.

I get shit delivered to work now where our lovely receptionist emails me and I actually get my parcel.

I get that he only has a microsecond to deliver but it takes a moment to put it in the delivery place and not let my puppy out on to a busy main road. Twice.

[Ghost]

...When you see an amazing kickstarter for a board game with gorgeous minis to paint and own, but you're also trying not to spend money...

...and just when you're asking yourself if you can afford to put in the cost of the Kickstarter and offset it by selling some stuff or not eating out so much your AUTO INSURANCE SENDS YOU YOUR 6 MONTH BILL AND SHITS ON YOUR DREAMS.

So auto insurance is way more than the Kickstarter, so now I'm not only NOT getting the KS, but I'm also spending more money. Yay.

Middara Unintentional Malum

[Alamias]

@Ghost I know the feeling. I try not to even look at Kickstarter anymore because the temptation is to great.

[Ghost]

@Alamias said in Real World Peeves, Disgruntlement, and Irks.:

@Ghost I know the feeling. I try not to even look at Kickstarter anymore because the temptation is to great.

Yeah my tiny ass apartment isn't large enough for all of my Zombicide and Nemesis type games. We are looking for a house right now. At least then I should be able to store my games on a shelf and...you know...have room for more Kickstarter stuff.

[Alamias]

@Ghost said in Real World Peeves, Disgruntlement, and Irks.:

@Alamias said in Real World Peeves, Disgruntlement, and Irks.: Nemesis type games.

Speaking of, I finally had a chance to play it last weekend. OMG that was a blast to play. I was >< close to hibernating and completing my goal when the freaking Queen came out to say hi.

[Auspice]

@Alamias said in Real World Peeves, Disgruntlement, and Irks.:

@Ghost said in Real World Peeves, Disgruntlement, and Irks.:

@Alamias said in Real World Peeves, Disgruntlement, and Irks.: Nemesis type games.

Speaking of, I finally had a chance to play it last weekend. OMG that was a blast to play. I was >< close to hibernating and completing my goal when the freaking Queen came out to say hi.

I want it. ;.;

[Derp]

@Alamias said in Real World Peeves, Disgruntlement, and Irks.:

@Ghost said in Real World Peeves, Disgruntlement, and Irks.:

@Alamias said in Real World Peeves, Disgruntlement, and Irks.: Nemesis type games.

Speaking of, I finally had a chance to play it last weekend. OMG that was a blast to play. I was >< close to hibernating and completing my goal when the freaking Queen came out to say hi.

Wait, what game is this?

[Auspice]

I fell yesterday. In a terribly embarrassing way. My toe caught on the curb as I was getting on the bus and down I went.

I had to talk the bus driver out of calling 911 all while people kept whining about the delay....at a stop the bus is usually stopped at for 5+ minutes.

Then once I was able to sit down properly, this old guy begins lecturing me on how it happened because I was 'messing with my phone'.....and even when I showed him the bus pass still up on my phone (aka I wasn't texting or anything), he just went back to yadda yadda if people were more present.

Fucker my foot caught on the curb edge. Also, not even a 'hope you're okay'?

Annoyance aside, the big problem is that by the end of yesterday and into today my knees (and the one I didn't scrape is worse) are giving me fits so bad. I'm hoping it's just bruising and I don't find myself needing to go to the doctor.

[thesuntsar]

We bought an older house and I basically feel like I'm living in that movie The Money Pit. It's only been like two weeks.