A good analogy is something like this:
https://www.youtube.com/watch?v=y2zTrMf4eH4
TLDR- Player gets invited to game he doesn't understand. He commits some errors in thegame which requires a high level of understanding (both in terms of culture and mechanics) and is killed in the first session by another player. (L5R) They even use that same level of fucked up justification that is being used by the people on this thread to justify smacking down new players.
Amusingly Armageddon is almost exactly the same in every aspect for newbies. By the defenders own admission the theme can't bend even slightly to put up with new players, you just kill them and punish them instead. If there was open ooc communication on game, this might be somewhat fixable with ooc informing new players to be more careful in their interactions... The current round about system relies on the player popping onto a discord- a system of communication outside of the game- and requires a player not to still share ooc information. So if the noble is pissed off at you, its considered not acceptable to say to them, hey oocly, what'll get me out of this alive and not beaten up, I'm new here and don't know what to do? That shit is highly discouraged, and depending on how the question is phrased.. against the rules, which we all know new players will know how to exactly turn the question into a legal one.
but nope, opaque system with poor communication somehow thinks its justified to have a intense culture of punishment for those who step out of line. This is in a game with perma-death. If they are lucky to survive, they soon suffer a deprived existence due to poor communication from staff and the community on how they can come back. Yurp, nothing fucked up with that at all. You know whats great? Being punished for ignorance, and then told that their ignorance is all their own fault, and they suffer the consequence... in an environment they are more or less naive about.
Also I'm not an old crochty player, I'm one of those new players.. who did thorough research of the setting. I bought the core book, and everything. Yet I still got fucking shat on because I didn't know which player was which and didn't know to avoid walking into a certain noble. (Again a Karma/Approval required role.) And even after being fucked over, was still willing to play until I got stone walled by staff who refused to help me figure out how to fix my shitty situation. I didn't ask for hand outs, but basic information. Why would any new player play a shitty game like that? Ever?