@Rook said in Identifying Major Issues:
I want to say here that I think that a lot of games are friend-boxes, not run like a business like many of the playerbase would prefer.
Here is where I have to disagree with you. As a current staffer on two moderate-sized games, I've seen players that I would have considered problems before, but the problem comes in two parts:
Part one, Section A -- The people who end up complaining about these people are in and of themselves guilty of some major crap. Take for example our legendary 'Creeper Player'. In many of these that I have investigated, the person doing the complaining to staff has been going along with what our supposed creeper is throwing out there, laughing and making the doe-eyes and egging it on themselves. I will not punish a player for taking actions that he thought were acceptable by another player, period. If he has no reason to believe that his actions are unwelcome, and he's taking his cues from another person/people (often people, plural), and nobody has given him the slightest indication that this is unwelcome? I'm not your momma. Talk to the guy. Let them know that you aren't comfortable with it. Don't lead them on further. But I absolutely will not punish someone for doing something that they had no indication was out of bounds.
Part one, Section B -- If there are other players out there having a problem they're largely unwilling to speak up. Unwilling to file complaints, unwilling to submit logs, etc. And I'm not going to punish a player based on a rumor mill and hearsay, either. I don't care what you claim he did, show me what he did. Your story is only one side of it, and there are other ways that it can be interpreted. Sorry if it makes you uncomfortable that staff won't take actions unless we have something logged, or similar, that we can use to say 'this right here is a definite violation of the rules', but someone 'making you feel weird' can either be a creeper player or you having a bad day and misreading something. I've seen it before. I won't be a part of crucifying a potentially innocent player because someone's gang of folks says they're a creeper, but won't show me any logs or anything for it.
TL;DR -- It goes both ways. If you want staff to do shit, then be willing to give staff what they need to do it. We don't operate on hearsay and rumors. If we did, then it sure would be a friendbox. MU's are run more professionally than you might think, and often, the distinction between 'mild' and 'extreme' isn't as brightline as you'd like to think. One person's 'extreme' is another person's 'relatively innocuous', as MSB has shown us countless times. Which brings me to:
Part 2 -- One person's 'serious problem' is another person's 'not even remotely a problem'. That's just the reality of the situation. There are some games with cultures, etc, that just aren't suited for everyone. I think that most games fall under this category. If I'm running a game? It's going to be gritty and dark and not at all rainbows and sunshine, and will deal with mature/adult themes and scenarios that other people here have been very vocal about not wanting to deal with. And that's fine. As someone up above said, games are intended for a target audience. If you're having serious issues with a game? Perhaps you are not a part of their target audience. Wherein lies the problem? You or the game?
These things just aren't as simple, and don't fall as neatly into the little boxes, as we'd like to believe on places like MSB. And games will almost always have players. Maybe not a three-page-long WHO screen, but seriously, who actually wants that? That takes significant overhead and work that most of us don't have time for. There is nothing wrong with a smaller game set for a specific target audience, but for all we come on here and talk about how that's a good thing, ,we sure do like to come up with the most cookie cutter ideas of what 'problematic stuff' is. It's counterproductive. There will always be divisions within the hobby. All we can do, realistically, is find out what works for the game we want to run, and run it that way.