I'm not shocked there's still dial up. I had elderly people yelling at me that they wanted their dial up back when the DSL company stopped providing it. And in some places (hi somewhere out in bumfuck, Alabama) there's no infrastructure for anything BUT dialup.
I don't think I'd mind ancient, kludged set ups if it weren't 1) somehow totally my fault that the neglected set up eventually dies and 2) they will be pissed if we /have/ to upgrade.