Posts made by Tinuviel

@Thenomain My thesis, to borrow your term, is that some assurance needs to be obviously made that complaints will be handled appropriately. We, the players, don't see behind the curtain. We'd need assurance that complaints are actually being handled - far too often they're left to sit and rot even with logs and essays and everything else that's asked about.

The point of this entire discussion was, partly, talking about ways to encourage people to feel safe and comfortable in submitting complaints.

@Thenomain said in How To Treat Your Players Right:

but I don't think players have the inalienable right to complete transparency

Nor did I suggest that they do. I was talking primarily about appearances. If it is known that the behaviour is happening, and it is known that a complaint has been filed, and nothing appears to be done about it in that the behaviour has continued, why would people bother putting in complaints?

@Ganymede said in How To Treat Your Players Right:

@Tinuviel

If you say so. I think people would disagree with you.

I was specifically talking about people not involved in the initial complaint.

@faraday said in How To Treat Your Players Right:

Well firstly, how would you know that staff did nothing about it?

If staff does nothing about it, and the behaviour is enough to warrant a complaint even in the most vague of senses, the behaviour will continue. That won't go unnoticed.

@Ganymede That's cute, but doesn't at all relate to what I said.

@faraday On the flip side to that, if we the general player base know about the complaint (and if it's complaint worthy, gossip has already started about the behaviour) and then see staff do... nothing about it. Why would we complain if it happens to us?

@faraday said in How To Treat Your Players Right:

@Tinuviel said in How To Treat Your Players Right:

"Hey dude, apparently you're being a dick. Stop being a dick." It's not difficult.

Uh huh. And when they say, "What, me? I'm not being a dick." Then what?

You add that last line that @Thenomain mentioned. It's often enough to know that one is being observed to stop dickish behaviour.

@Thenomain Agreed.

I pagelock people far, far more frequently than I report them. Not because I'm a big strong man that can look after my own damned self, but because people are fucking annoying. Being someone that I find annoying isn't generally something I'll go through the tedium of dealing with staff about, but it could be that my annoying is another person's harassment that does need to be dealt with.

@faraday said in How To Treat Your Players Right:

If all I'm getting is vague reports of "Bob is harassing Susie and Janey" and Susie won't tell me anything's wrong and Janey isn't even on the game any more, I'm not going to take action.

"Hey dude, apparently you're being a dick. Stop being a dick." It's not difficult.

@Ganymede said in Modiphius Games:

Anyone have a look at the Star Trek game?

Geek and Sundry did a show with it. It seems to be a rather decent system... once you get past the whole "ones are good, twenties are bad" thing.

@Ganymede said in How To Treat Your Players Right:

No staff should be playing PCs that obtain any sort of status or power on the game.

I would add to this that perhaps headstaff shouldn't be playing PCs at all (unless they're the only staff). Or have a designated "complaints investigator" of some kind that doesn't play, thus isn't likely to have biases or to have conflicts of interest. It's only a thought, not a definite "you must include this in policy."

Oh. Since a lot of people don't know how to do the thing with @locks, making an OOC communication blockery command. So '+ignore Wretched' would stop me seeing his pages, getting his @mails, seeing his channel messages, and any OOC comments in the room I'm in. (Or any comments if we're both in the OOC Lounge).

@faraday said in How To Treat Your Players Right:

I guess you're talking about a game where there are non-wiz staff handling complaints and players aren't worried about the wizards somehow accessing the "anonymous" data, but I've never seen such a setup in decades of MUSHing.

No, as I said, it was for peace of mind over actual security. Since the initial comment was exceptionally specific in its discussion solely about handling complaints, not about staff discipline.

If someone with wizard privs and authority is corrupt, you're done until they're gone. So everything else is irrelevant.

@Sunny said in How To Treat Your Players Right:

@Tinuviel said in How To Treat Your Players Right:

@Sunny said in How To Treat Your Players Right:

if you have a wizbit it takes two seconds to find the job and figure out who wrote it

If you have people with wizbits doing that shit, you've got a lot more problems.

Besides, it's more for player peace of mind than actual security.

Are you just not reading what other people are writing fully, or...?

You were responding to something I said before the rest of the conversation started.

@Sunny said in How To Treat Your Players Right:

if you have a wizbit it takes two seconds to find the job and figure out who wrote it

If you have people with wizbits doing that shit, you've got a lot more problems.

Besides, it's more for player peace of mind than actual security.

@Sunny said in How To Treat Your Players Right:

An anonymous job is not an anonymous complaint. We were discussing the latter, not the former.

How else are you going to submit a complaint?