Discord Moderator Academy?
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Has anyone checked it out?
https://discord.com/moderation
I feel like there might be some useful tips and practices for anyone adminning a game or community, but I’m not sure how specific to live chat groups it is. Plenty of us get into the staff side of the hobby without any real experience at it, so maybe a free and accessible training program might be handy for some of us.
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@noodle-mcdoodle and now I know what a parasocial relationship is.
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Funny timing on this topic, huh.
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@tempest You know, I actually think it’s one of those evergreen topics always worthy of discussion. Being staff is hard, and doing it well based solely on figuring things out yourself is even harder.
Fostering a community where people feel safe discussing things is a good goal for any day of the week, IMO.
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@noodle-mcdoodle Do you also have any helpful links to mental health clinics? Just, you know, in case anybody loses their god damn mind.
Another good evergreen topic.
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@noodle-mcdoodle Setting expectations is usually helpful. Even if it was minimal, like only banning site destructive accounts. At least then, you'd know.
I have a waggish sense of humor.
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@misadventure Clear guidelines for behavior and clear consequences for violations that are uniformly and fairly imposed are definitely in there! It’s good stuff so far, I haven’t finished reading it all yet.
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@tempest No, but you’re right that mental health and mindfulness are very important! It’s especially hard to engage with others constructively and fairly when your internal emotional state is out of balance. I think we’ve all had moments where something tough was going on in our lives and we overreacted or acted disproportionately as a result. At least I have.
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Look, idgaf about the bans, good job those people are all fucking cancer and I'm sure the 1 person still around here that isn't part of their group agrees.
But what in the fuck.
@Ganymede I need the hogpit open for historical record keeping purposes.
How will the children ever understand my rise to the top of the forum wars?
My glory can not be buried like this!
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@tempest Man, for a minute I was having a warm feeling for you. Like, look at all these bans and Tempest is still here. I hope she's enjoying it.
And then you have to use the insults of a 16 yr old League of Legends streamer and everything is back to normal.
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@kanye-qwest said in Discord Moderator Academy?:
@tempest Man, for a minute I was having a warm feeling for you. Like, look at all these bans and Tempest is still here. I hope she's enjoying it.
And then you have to use the insults of a 16 yr old League of Legends streamer and everything is back to normal.
ilu 2 bb, how's Arx?
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@tempest imagine banning all those people to flex your (very very minor) authority only to be forced to reconsider it all because you went absolute mad over the very small bit of power you were given.
Pretty wild. Some would even call it pathetic. And creepy.
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@enoch The academy covers that too, it’s wild:
“While bigger servers may be less lenient when it comes to second chances, banning people over minor infractions may not always be the best approach. Your responsibility is not just to execute punishments, but also to weigh out the severity of the infraction.”
Honestly, it’s very nicely written.
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Folks, please remember that this is in the mildly constructive section.
I concur with Noodle that this is a useful link to have around.
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There's probably more than one way to moderate anything. And like with the MUs we all play, what is acceptable versus what is not comes down to a difference of opinion between people. And people are all different.
Also, like MUs, people can vote with their feet and go elsewhere if it gets to a point that they don't like it anymore. I've had my share of headaches here from people and there have been times where I have stepped away or did not engage for long periods of time. Frustrating feelings of helplessness can be pretty dark and devastating, when you have something you need to talk through but have no one to talk to about it - at least not anyone that understands. It just compounds the problem not being able to have a voice, or worse - having a voice and not being allowed to use it. I'm dealing with it on the MU I'm playing right now. It. Is. The. Worst.
But at the end of the day no one has a right to these boards, whether they have a valid point or not.
So while a discord moderator academy sounds nice, I feel like those tips and practices aren't nearly as useful as they seem.
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is there a section on spending like 20 years in a community where basically every single main character and surge of drama and Wikileaks style drop happened because an abusive weirdo was given power and his enabling friends refused to see why everyone had a huge problem with it and not at all learning from any of that
totally unrelated to anything going on just a totally random question
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@warma-sheen I’d say that everything you’ve just stated is an excellent reason why it’s good to consider different (and perhaps new) ways of managing communities. A good mod team would be approachable and someone who would listen to community members who have issues. Being able to be professional and compassionate while communicating in doing so is a skill that takes time to develop, but it also develops best if it’s acknowledged as a skill to be practiced and engaged with critically.
Not every principle in the academy might work for a specific situation, but I think they’re all worth at least considering and being able to explain why one might’ve gone another way with their rules and guidelines. There’s nothing wrong with having a private, “my living room, my way” community for example, but it tends to work best when that expectation is set from the start, I think.
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