Retail "Horror" Stories
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Retail reminds me of how much I hate people.
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Idiots who do not read.
Every entrance to our parking lots list the prices of entering the parking lot. We have 5 different parking lots, each of them with different costs.
So often we get people who come into the 'Under 4 Hours' lot, read 1$ and then assume anything under 4 hours is 1$ when it /clearly/ states: 1$ for the FIRST HOUR, and 1$ for each half an hour after the first.
So I get this stupid lady who comes in and she has a 4 dollar ticket, she has been here for 2 hours and 18 minutes. She expects it to be a dollar.
Stupid.
Then we get these idiots who don't understand that a ten minute grace period, is ten minutes. Not 11, not 19, and certainly not 48 minutes.
They proceed to flip out when they owe a dollar or two.
I don't know how these people even function in society sometimes...
Hello! Long time listener, first time caller...
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@Lithium My store has customer service up at the front and site to store (or Pickup) at the rear. Corporate did a good thing for once and helpfully painted a bright blazing biohazard orange wall about 10 feet high right above where the Pickup area is. Its even marked with a very large sign proclaiming 'PICKUP HERE'. And yet, despite the fact that I can walk in the front door and IMMEDIATELY see this bright paint and sign, every day we have multiple people who will line up for customer service, even people that will wait for upwards of ten minutes, only to say they have an item they want to pickup. And then, when informed that the pickup area is at the back under the BRIGHT ORANGE WALL, get huffy and blame us for them having to wait.
Even better. The bathrooms are stationed directly to the left of the service desk. And I mean directly. They're literally three feet away. There's even a sign on the wall right under the customer service sign that says '& Restrooms'. Yet we get dozens of people every day that will walk up to the service desk and ask where the bathrooms are. Often while standing no more than five feet away from the bathroom door.
In short, people get more and more lazy every day. They can't even be bothered to LOOK for themselves, they want someone else to spoonfeed the answer to them.
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Not retail but food service.
Being a regular does not remove your duty to tip. In fact it increases it. The rest of us regulars know this and this is why we get excellent service. Your food takes almost an hour because the waitress knows you won't tip so doesn't care. Also yes we can see it sitting at the window too waiting to be brought out, start tipping more then 8 percent and I am sure it won't sit there nearly as long. -
No, it is not the fault of your salesman or me in Service that you went 24 THOUSAND MILES without changing your oil. Ever. I am not sorry that you bricked your car. As a matter of fact, we all laughed. A lot.
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@Royal
What was the make and model? Anything that can take that kind of abusive before dying needs to get proper credit. -
@ThatGuyThere
Kia Forte. We were impressed it made that far. I still put my money on divine intervention. -
@ThatGuyThere and @Royal
Thanks for reminding me I need to get an oil change. -
@Royal Please tell me it was some young 20-something that probably got the car as a present from mommy and daddy.
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@Royal Dang. I'll do 10K miles on a solid synthetic but not 24K that's insane. Also yes, need to get an oil change to. It's approaching that 10K number.
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I know it's walmart but please for the love of god bathe before you come to the store. Or at least wear clothing that doesn't reek of cat piss.
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@Cobaltasaurus it's my right to wear cat piss to camouflage myself from predators! You can't take that away from me!
@Miss-Demeanor Thirty something. Disasterously entitled and not shy about it.
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@Royal said in Retail "Horror" Stories:
@Cobaltasaurus it's my right to wear cat piss to camouflage myself from predators! You can't take that away from me!
Aren't the predators in Target, though?
He/Him
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“It is better to live doing the things that you like. It is foolish to live within this dream of a world seeing unpleasantness and doing only things that you do not like.” -- Yamamoto Tsunetomo.
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@Ganymede said in Retail "Horror" Stories:
@Tinuviel said in Retail "Horror" Stories:
Aren't the predators in Target, though?
Nah. Stanford.
One thing about living in Santa Carla I never could stomach; all the damn vampires.
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@Royal said in Retail "Horror" Stories:
@Cobaltasaurus it's my right to wear cat piss to camouflage myself from predators! You can't take that away from me!
No.
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@Royal SIGH
Also... fuck you, Assistant Manager that's changing my schedule AFTER the approved schedule has been made public, without asking for my approval of the change. No you can have NO service desk the whole day! Seriously, there just won't be anyone at service desk this Friday. We're boycotting out of self-preservation.
For those unaware... the customer service desk has at the LEAST, three people every day. Opener, Midshift, Closer. Our AM in charge of the schedule got a wild hair up her ass and decided on Saturday that the ONE PERSON scheduled for service desk midshift all week long... was going to be put in the cash office instead. Which means when my ass showed up to close service desk, I got told there would BE no midshift and that I would be running the service desk, on my own, for SEVEN HOURS. I was nearly two hours late to my lunch because they had that much issue trying to find someone who was trained at service desk that could cover my breaks and lunches. Now she wants to do the same thing to me again. On Friday night. Only worse, it'll be NINE hours this time, because the opener has already stated they will not be showing up that day. And now, neither will I. I refuse to be put in the position of taking on hours I did not approve, just so I can be put in a WORSE situation than the one I already dealt with. At least on Saturday there was a cashier at the front that was trained in service desk and could cover my breaks and lunch. Not so on Friday. So... yeah, there will be no customer service desk at my Walmart this coming Friday. FUCK YOU, AM!
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@Miss-Demeanor said in Retail "Horror" Stories:
@Royal SIGH
Also... fuck you, Assistant Manager that's changing my schedule AFTER the approved schedule has been made public, without asking for my approval of the change.
My AM did this the first week I was on the floor, he added a day to my schedule without telling me. I only found out because I went to get the schedule that was outside of my first three weeks that Personnel Manager had given me. If I hadn't happen to be looking to >the future< well ahead of time, I would have had a no-call/no-show my second week into the job, because I would have had no idea I was scheduled.
ETA: It was also outside of my availability.
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@Cobaltasaurus I've had that one happen, too. I left one night, schedule said one thing. (It was always posted on our register, couldn't avoid seeing it when we turned in our keys for the counter doors literally right on top of it.)
After I had left that night, they wrote in a change to the schedule that had me coming in six hours earlier.
No one called. No one said anything. So I come in when I was originally scheduled to come in, and oh, the screaming.
I ask when the change was made, and this conversation actually happens:
Me: "When did this get changed?"
Coworker: "Last night!"
Me: "After I left?"
Coworker: "Yeah!"
Me: "Did anybody try to contact me to let me know this?"
Coworker: "No, you're supposed to keep track of that yourself!"
Me: "How, exactly, when it's written in at midnight when the store is closed and no one informs me? Am I supposed to call in every morning?"
Coworker: "That's not my problem, and of course not! We shouldn't have to waste our time answering that!"
Me: "Did anyone try to call this morning when I wasn't here?"
Coworker: "No, why would we?"
Me: quietly "...I am so glad I am moving to a different state next week... "Nobody saw a damn thing wrong with any of the above. Clearly, if this was never a problem for anyone before, the remainder of the staff had vastly superior psychic powers to my own.
Of course, were that actually the case, I suppose they would have known the place would end up closed in a few years due to consistent horrible mismanagement, which certainly didn't surprise me.
Shame, too. It was generally a really nice department store, and their fat lady clothes were less-than-typically depressing (but $$$, so the employee discount had been nice).
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@Miss-Demeanor said in Retail "Horror" Stories:
@Royal SIGH
Also... fuck you, Assistant Manager that's changing my schedule AFTER the approved schedule has been made public, without asking for my approval of the change. No you can have NO service desk the whole day! Seriously, there just won't be anyone at service desk this Friday. We're boycotting out of self-preservation.
For those unaware... the customer service desk has at the LEAST, three people every day. Opener, Midshift, Closer. Our AM in charge of the schedule got a wild hair up her ass and decided on Saturday that the ONE PERSON scheduled for service desk midshift all week long... was going to be put in the cash office instead. Which means when my ass showed up to close service desk, I got told there would BE no midshift and that I would be running the service desk, on my own, for SEVEN HOURS. I was nearly two hours late to my lunch because they had that much issue trying to find someone who was trained at service desk that could cover my breaks and lunches. Now she wants to do the same thing to me again. On Friday night. Only worse, it'll be NINE hours this time, because the opener has already stated they will not be showing up that day. And now, neither will I. I refuse to be put in the position of taking on hours I did not approve, just so I can be put in a WORSE situation than the one I already dealt with. At least on Saturday there was a cashier at the front that was trained in service desk and could cover my breaks and lunch. Not so on Friday. So... yeah, there will be no customer service desk at my Walmart this coming Friday. FUCK YOU, AM!
So you're saying you got a lunch? Lucky fucker.
