No account will ever be fair to everyone, but: a player apping Cole Cash asked on-channel why he was being asked to genericize references to Halo Corporation in his background, when, e.g., Batman's background does not genericize Wayne Enterprises. Staff replied that this was because he was not the founder and owner of said corporation. The player in turn replied that Bruce Wayne was not the founder of Wayne Enterprises either, and that it seemed like unfair favorites-playing (their words) to allow one and not the other. Staff noted their objection.
I have two thoughts about this specific case and one related thought about ESH generally.
S1) This is a no-win situation for staff. If they let Cole's player establish stuff about the Halo Corporation and then someone decides to apply for the actual founder (unlikely as this may seem), that player is going to be upset. (And still other players will take it as license to argue for narrative control of things that are part of, but not necessarily a key element of, their background.) If they don't, the person wanting to play Cole will be upset.
S2) Staff was a little short with the player. I don't know whether this may or may not have been justified by behavior not visible to me, but I thought the policy explanation could have been handled better.
G1) ESH feels to me like a game where staff has a really strong idea of what they want and don't want on it, and if what you the player want isn't what they want then you can pound sand. There is nothing wrong with this attitude, and in all honesty I wish more games would adopt it, but it's an attitude that benefits from a very, very clear explication of what staff wants and doesn't want.