The old woman again bitching about WIC couple ahead of her, came in again today. She comes in and says, "I called this morning and put something aside. I put something aside!" Another cashier goes to get it. I'm minding my own business and she's like, "Where is Barbara? Where is Barbara?"
I'm like ... "What?"
"WHERE IS BARBARA?" Her.
"She isn't here." Me.
"Well I CALLED her this morning and she SAID she put it aside for me." Her.
"I'm sure she did." Me.
"Please wait for assistance." Intones the self check out, which I am attending.
So I leave to go take care of it and she starts pushing her cart over, almost into the people I am helping, demanding, "Oh you found it?"
And I'm like, lady ... I know you aren't that fucking daft. Of course I haven't.
"No." I say, trying to hold onto my patience, "I have to attend the self check out, I can't leave it."
"WHAT?"
"I. have. to. stay. here." Patience beginning to run very, very thin.
"Well where is my stuff? I put it aside this morning." She's still demanding my attention, while I'm trying to help people having trouble with the self check out.
"My coworker went to go get it."
"Well where did he go? Where did he go?"
"He went over to customer service." I tell her. "You can go wait over there for him."
"WHERE IS CUSTOMER SERVICE?" She demands, like she hasn't been into the store A MILLION GODDAMNED TIMES.
"Over there-- Oh, there he is." I say, and turn the hell away from her.
One of my CSM walks by and is like, "Oh my god that woman she's so scary, I'm going to go do gobacks now." And took off into the store.
And then the woman wheels her cart around self check out for a minute, and then pushes it over toward me and informs me, "I have to use the restroom."
"Okay, the restrooms are back there." I helpfully point to her.
"I KNOW where the restrooms are."
Oh, you do. But you apparently don't know where customer service is. You old cunt.
This woman puts my teeth on edge just seeing her. She's rude, demanding, and acts like everyone around her is an inconvenience or not as important as she is. If she gets into your line and you have someone ahead of her who has a lot of groceries or takes more than a few minutes to process then she starts freaking out, "Come on, come on! What is taking so long? Oh my god, I'm stuck here."
I'm just like: Take your fucking shit and go to another line. Or go to self check out.
ETA: I just know that one day I'm going to get an open-door talking to because I'm going to tell her exactly that: "Ma'am, if this line is too slow for you you're welcome to put your items back in your cart and go to another line, or to self service."
GRR.