@krmbm And there are workarounds for that, too, even in an evidence-based system, but it assumes open and clear communication between the victim and the staffer in question.
In other words, start with communication. ALWAYS. Which should start with "This is my issue, this is what I would like done." Or even, if you're not thinking straight, "This is my issue, I'm not thinking straight so I don't know what to do about it." Then go from there. But there should be some detail involved.
None of this is actually difficult, but it all starts from an assumption of "we're all adults but sometimes we need help."
I've been on games where one staffer had undue influence with the headwiz, and have watched people be banned, people get their RP nixed because the one staffer wasn't getting any attention out of it, people driven off the game because the same staffer was upset about...something. No evidence was ever given. Multiple games.
But there's also one thing that's being ignored in this conversation: does the game have an 'automatically banned from this game' list? I mean, if it's the person you're referencing, I'd think he'd earn a spot on that list.
@mietze I agree. But I think I've stated elsewhere that Dev and Derp treated me with respect and kindness and listened.