So, I like getting things done as soon as they fall onto my plate, or I tend to lose track of them.
What this meant in practical terms is that as soon as I got the address to my new place about 2 months ago, I did all the chores immediately. Set up all of the service transfers, all of the renter's insurance, signed the lease, all that jazz. Turned it all over to the leasing center in a nice little packet.
The leasing center lost all of that information.
So yesterday, less than 24 hours before I'm supposed to get my keys, they say, "Hey, we don't have anything on file for you other than the transfer fee being paid." So I need to run around like a headless chicken flailing and trying to get things back in order, obtain pieces of information I've since filed away as 'checked off my list', and re-signing my lease, and oh by the way, we can't get you your keys until 4PM, despite the fact that they said 9AM before I scheduled the dudes to come out and install internet.
So I have an appointment for them to install internet in an apartment I have no key to.
Fucking. Hell.