@faraday said in Privacy in gaming:
@L-B-Heuschkel said in Privacy in gaming:
"We are looking into it and trying to handle it, let us know if it happens again" will get you a lot further than radio silence, in terms of player patience.
Absolutely, but that's targeted to the person making the complaint. There's a HUGE difference between that and public shaming of a bbpost saying "Faraday screwed up and has been warned." If I saw a game doing that for every infraction, it would be a huge red flag to me. But that's just me personally.
Unfortunately for every complainant, there's bound to be a few people that had a similar issue with a person but didn't do anything about it - for whatever reason. There has to be some method of spreading the news that punishment, or whatever one wants to call it, has been meted out without turning it into some sort of public shaming.