@mietze said in Privacy in gaming:
I wonder if the perception of "staff only ban or do nothing" is not more because of the perennial "if I dont see it it doesnt exist" than a reality of "either people just ban people or do nothing."
Well, those aren't the only options. It's more that people say "ban" when they mean "punish", especially on MSB.
A problem when it comes to any other kind of punitive measure is exactly as you've stated, bans are announced. We all know that optics are half of everything, so often if one doesn't appear to be doing anything then that's what people will assume.
So a little more detail in policy files as to exactly what your own options are might help. And communicating with complainants that disciplinary measures are being undertaken. The worst feeling in my experience is complaining about someone/something and then just being left to wonder if your complaint actually mattered. Sure, privacy matters, but it's something that has to be somewhat balanced against appearing effective.