You don't have to apologize for the actions of others. I'm just explaining to you why it is that Christians have such a bad name among non-Christians these days. Weirdly enough, I don't actually hate Christians (and I tend to tear capital-A Atheists a new asshole when they're being obnoxious about their anti-Christian rants). But boy HOWDY am I gun-shy around a newly introduced one until I figure out where they stand on things.
And, inevitably, that is going to hurt some who don't deserve it.
The rift between the Christian community--especially its more vocal and "conservative" element (although it baffles me to this day what they think they're "conserving" with their foolishness!)--and the non-Christian community will take time and effort to close. And, while this may seem unfair (and could very well be), it will be the Christians taking the bulk of the effort for this wound to heal.
I think we're completely on the same page with this. Christians have definitely dug a hole for themselves, not because I think the conservative, fundamentalist elements are the majority of Christians, but we certainly were silent and let them spread their lies because they were our 'brothers.'
I think a lot of Christians, like me, realize that we need to take the first steps, and I know you don't see it, but there is a lot of good work being done. Yes, Rob Bell was shunned by the Evangelical community for a bit when he first made a stand, but they are slowly opening up and listening to him, as they are with the Gungors and people like Mike McHargue. It's encouraging that when I go to Goodreads and look at Popular Christian nonfiction, among the Lewis, Tozer, and Piper, there's also Don Miller. It helps that more theologically orthodox voices like Phil Vischer (the VeggieTales guy) and the people from Relevant and many Christian intellectuals are pointing to these voices and saying, "We need to do something."
So yes, we do hear you and we are listening, it may just not be reflected in the media that you're seeing yet.