Feb 28, 2019, 11:35 PM

@saosmash

The kind of chain wherein they purchase services for thing in January and they've completely forgotten about setting up something they PAID for by March.

One person only realized that they'd spent the money for it when doing their taxes. And they ignored the polite e-mail reminders about utilizing their services five minutes before they suddenly called and REMEMBERED.

Just... how ... does that even work?