I've recently seen a situation I don't quite know how to deal with.
On the game in question, the policy is don't be a jerk, if you think someone is a jerk tell them to stop jerking at you, if they don't, Staff will come down on them.
Staff is very willing to come down on anyone being a jerk per this policy.
Now, someone put in a request indicating someone made them uncomfortable. I look at it and reasonably say: yeah, I get that. It was sexual and uninvited and weird. I totally agree with the target calling it unpleasant.
But someone's response was to ignore the situation.
And ignore it more when more things that made them uncomfortable happened. More pages, more comments, ignore. Ignore was how the someone expressed 'no' in this situation.
The policy, as stated, says: if someone bugs you, you say NO, and if they don't take that NO, we flatten their asses.
But this someone's responses were to ignore: to not have a response at all.
I honestly don't know how to deal with this.
On the one hand, I recognize that what is 'comfortable' or not ... varies. And people can be unintentionally bad, so they should have some say.
On the other, I completely agree this character has a totally valid reason to be uncomfortable.
On the other-other hand, this seems like a classic case of harassment and women not speaking up, and I totally don't want to pressure onto that situation more of an issue.
Yet on the other-other-other-hand, holding someone accountable for actions that aren't following the rules seems unfair in a way I'm not comfortable being.
And I have so many other hands.
But one is: the policy we wrote down says: say stop, and if they don't stop, Staff will absolutely bring fire and brimstone down on them. But if you don't say stop, but are uncomfortable, ... what do we DO?
I honestly don't know what's the ethical response in this situation.