@Admiral said in RL Anger:
He politely informed her that the building has a policy stating only licensed service dogs are allowed. She called him a fascist and had a flip out.
From someone with a real service dog:
While she was abusing the policy, the law is clear that he can't ask her that, because of repeated violations of the ADA by private and public property owners. You can't decide whether it's a service dog.
Also, licensed service dogs are not a thing- all 'certified' organisations are private, whether it's canine companions or a backyard trainer. What is necessary is that the dog must be able to
perform a task for you. No, you can't demand that the dog perform it.
No, however, a pet does not qualify as a stress-reduction service animal: there is specific training that they have to undergo, and you need a diagnosis IIRC. So you might be able to say, "Is that your pet?"
"No, she's my stress dog."
"Those require specialised training, ma'am."
For example, ptsd dogs must, to be prescribed to a patient, undergo training in how to assist a person having a panic attack, either by leading them away, leaning on them to provide physical comfort, alerting others who might help, etc. 'She just makes me feel better' does not qualify, but you CAN train a pet to do these things and have them qualify.
In ANY case of a service animal or a pet, even if you have no idea OR know it's a service animal, the MOMENT the animal becomes a disruption, you have every legal right to tell them to leave. I see 'service dogs' making a fuss in restaurants all the time. Mine? You won't even know she's there. She's well-loved by all our local restaurants because her behavior is impeccable.