@insomnia said in General Video Game Thread:
@ortallus But it's Funcom, so don't bank TOO much on plans coming to fruition.
Also fair, and really, I shouldn't promote anything of theirs after they pissed me the f'n off on TSW:Legends.
Game itself wasn't terrible, but I signed up for a month of the patron thing, figured it would simply expire after the month, as I very carefully paid attention when signing up, seeing if it said it would be a recurring subscription. Nope! You're automagically enrolled in a rolling sub, without being asked or even informed. At least, at the time that's how it was. I hope I raised a big enough stink they fixed it, because the assholes put my account in overdraft, and then when I went to pay a bill, I went even further into overdraft. Cost me 70 bucks that they refused to pay.
I told them if they could show me anywhere in the patron registration process that you agreed or were notified that it was a rolling sub, I'd drop it, and they said, "We'll get back to you on that." They never did. They also refused to give me a refund on the sub fee, at first, but after about a week of raising hell, they finally agreed to the refund, which allowed me to get the two overdraft fees dropped when I spent several days playing phone tag with the bank, explaining how Funcom had screwed me (and finding online links of others making similar complaints).
Suffice to say, one of the absolute worst customer services experiences in my life, and they'll never get another penny out of me personally.