@surreality said in Model Policies?:
Culture varies from game to game.
Being able to explain the cultural differences between games is largely an exercise in futility, if we presume that people can have their own understanding of what "being excellent" means even on the same game.
I appreciate players who want guidelines to follow so that they can avoid "trouble," but having an online social faux-pas might as well be added to "death" and "taxes" as an inevitability we all need to be gracious about.
Knowing that everyone is going to make a mistake about something largely means that the overseers of games should act thoughtfully and maturely when confronting a situation. This goes back to what I said about the quality of staff as opposed to the quality of policies. Staffers who are dogmatic and policy-driven have, and will, let egregious things happen because "they were not against the rules." Anecdotally, this happens more often in my experience than incidences of staffers taking harsh, egregious action against a player for something that isn't contrary to some unwritten set of mores that persist across games, which may euphemistically be called "common sense."
I think we all know people here which we trust implicitly and are well-regarded based on their online persona. Most, if not all of us, would play on a game run by Faraday, for example, even if her conduct policy read something like: THE BEATINGS WILL CONTINUE UNTIL MORALE IMPROVES. And when Admiral, in some other thread, asked who was running a new game, I found this to be the best question a player can ask.
Nothing is magically intuitive, yes, but policies aren't the only or best solution. I think the best solution is to recognize that a player making a faux-pas is a person, that people make mistakes, but that there are certain mistakes that breach common sense and that these mistakes cannot be condoned if you want a player population to remain. And the best way to communicate this sort of policy is to tell players: we will do what we believe to be fair and consistent to the best of our ability to provide a welcoming player community.