I restarted on the game now after my first kind of failed attempt (discussed elsewhere with the hooker drama), and I've found the experience pretty enjoyable this time around. While it's impossible to say if she's representative or if I just got lucky, my character who I picked fairly sight unseen has turned out to come with major plot hooks. I'm not sure if it's always clear how to pursue them, but a lot of that is me being a noob I'm sure, and I'm stumbling along!
There is some RP that's hard to access, and it's easy to be overlooked in scenes as a newbie unless you have a close relation there to introduce you around, but to a degree that's just normal social stuff. The @randomscene for newbies is a nice incentive, though it wears off fast and mostly leads to people drive-by posing you those first few weeks before forgetting you. Still, it's something.
I will say that watching people talk about XP on the family channels etc, it seems like the game is already totally off the rails dinosaur wise. People talk about spending 1k+ xp for a new stat, plus everyone also has all these bodyguards, animals, many of which I've heard discussed having stats that would easily eclipse starter PCs. It's not much of an issue for me as a non-combative, although I did spectacularly fail the first thing I was asked to roll, and it felt kind of crappy being hit with that investigating my main plot-hook. You'd think they might have rolled stuff my character had more than 4 dice in, when it was clearly the first thing she'd do as a new character with baby stats. I'm trying to bring them up and I've raked in a good bit of xp, but for non-combat, you run into the problem of not knowing WHAT skills will be relevant or even asked for, and their anti jack-of-all trades things could easily punish you there.
Er, that was long, but I want to stress that my experience has been far more positive more than not. The sad fact is it's often easier to talk about negatives, because the positives - well, they're great? What else do you say?