I don't want to contradict anyone's lived experience. I have plenty of plot on both of my characters, only one of whom has any combat utility (and she's not really a combat beast even still, since archery doesn't really apply to the whole sparring culture particularly). But I've also been around awhile, am vehemently active and storyrequest / @action a lot, and have learned a lot of the lore, which makes it relatively easy for me to smash my way in to story.
I have spoken to others who found getting hooked into plot on the game discouraging for a variety of reasons and I think many people are in that boat. It's easy to blame systems or how easy it is to fall into 'what do i do with this?' 'stab it!' as a plotrunner or as a player. Sometimes you get hooks you don't know what to do with. Sometimes you simply feel cut off or directionless, or the crowd you're hanging out with isn't getting story you're interested in, or you really just don't know how to hook. And sometimes a character or a storyline is just a bad fit for whatever reason.
Ultimately I do think it is on every player to work towards building their own story, and while I'm happy to help people or come up with ideas or share information to help develop things for people, the best advice I can come up with for any character -- social, combat or whatever -- is to be proactive, and if you feel lost or discouraged, don't be afraid to ask for help. If staff scares you, we've got guides now. Maybe we can help.