Yeah, if you had made any sort of substantial progress on the character, then you probably got an @mail informing you that you were still good to apply. Which is at least how Mage doubled their expected numbers. Gabriel (who I think is @Darc ?) is still working on processing those apps.
And staff there have been very open and accommodating of just about everything, from what I've seen, so it's not like people had the door slammed in their faces. If there are people who were in chargen and are now barred, it's probably because they either hadn't logged in for a bit, or hadn't really made any kind of substantial progress on this one.
I know in Mage, literally 20 people got that @mail, and he even said on channel that he'd be willing to work with people if some got missed but were still in chargen. Which is how Mage went from 33 to like, 45 or something.
So this is pretty much the opposite of unkind.