@ganymede said in General Video Game Thread:
It is the thing, and being naïve to the clear and present danger of venting your spleen publicly is no excuse.
There may also be a few other things at work here.
We don't know if she had previous issues within the company directly re: taking criticism. She works in a collaborative environment. If she behaved towards her coworkers as she did towards the Twitter users that responded to her (who was not, btw, a troll in his behaviors: I saw the thread, because it was RT'd on my timeline, before it all blew up), then she needs to learn how to interact in that environment and take criticism.
The user in question did compliment her and was very polite in his approach. I have seen, directly, how these guys approach all devs. Not just female (I've seen examples of 'mansplaining' before and it gets gross. This was not it), but all of them. He was polite. He was trying to engage. This wasn't a random gamer. He's a huge contributor fan-side on ArenaNet. He's had content he inspired in the game. I think the 'Reddit, we are legion hurr hurr' is disingenuous at best and Reddit assholes trying to take credit. The guy in question was probably not involved in that leg of the whole exchange.
She made it about gender, he did not. He never brought up her gender. He never pulled a 'Okay honey...' sort of spiel (which I have seen before). She's the one who brought gender into it. I personally think that if she had not RT'd the exchange with a snipe at him, it would have been fine.
But I think it really goes back to point one: we don't know if she's had other incidents. We don't know if she's had problems at work with taking criticism, too. What if she handles feedback from her coworkers in this same light? If she does, then maybe it is time for her to move on and do something else.
Do I think the gamers/Reddit/4chan at large handled it poorly? Yes.
Do I think she handled it poorly? Yes. She should not have RT'd it with an attack on the Twitter user.
There's a reason a lot of people have their 'I am a <writer/artist/dev> at company' Twitter and then their personal Twitter that doesn't have any mention of said company at all these days and carefully curate the two. She had her Twitter branded. She was posting about her job, ArenaNet, etc. on the main one. It may have been 'her' Twitter, but she was still representing the company while on it and she attacked a fan. Not just 'a fan,' but one who has been one of their community leaders.