@WTFE said in Harassment in VR, there's something we can likely learn from this.:
This is the danger of having too many guidelines in your policy.
If you see someone doing something wrong, even without a direct complete, drop the fucking hammer on them. End of story. If they whine that it's not in the policy, point out that the overarching policy is "don't be a jerk" and that staff doesn't actually need a complaint if they observe someone being a jerk.
I don't disagree with any point you have here-- in fact I agree with most-- there is a segment of Staff who think rules are important, and that Staff acting in a way that are arbitrary and not in adherence to stated policies is bad. I think this view is not-invalid, though I am inclined to lean otherwise.
I think Player A should be protected.
I think Player B crossed a line. BUT.
I don't think that line violated any of our rules as stated, and those rules aren't nitpicky lawyer-level details, ether.
I don't know quite how to resolve these two situations.