If spying is the game plan for dealing with 'some kinds of complaints', then say that. Don't intend to do it and then not say so just because some person said 'oh everyone assumes...' - you are going to have way more issues hiding it than stating it up front.
It wasn't the spying that killed it for me (don't mind my rp.being watched in most circumstances), but the lack of specificity. I don't understand anything about this game beyond it is a tool staff put on the table, and apparently now still plans to use, but is in the closet so people don't even know it's there?
Yes, it is possible to spy, and you can't tell, and technical limitations, but my expectation is that staff will follow the rules that they set for themselves, whatever they are, until I have reason to think otherwise. Thus, when a staffer says in policy 'I will not watch TS', I assume that they aren't. If that is not policy, then I have no assurances that it will not happen when there are no presented boundaries for the spying.
Thus, I appreciate being informed that it is being used indiscriminately, so I can not play. Taking that notification out, ESPECIALLY when you still intend to use the tool, is less comfortable for me. Am I a good litmus test? Absolutely not. But this is the general issue I am seeing with it.